About Tautai Support Services

We’re a people-first disability support provider with a practical approach and a warm heart.

The story behind Tautai

Tautai Support Services was founded on the belief that quality support starts with real connection. Our team brings together experienced professionals from different areas of care, including nursing, diversional therapy, and palliative support, so we can offer more than just basic support.

The Tautai commitment

We exist to make a difference in your life

At Tautai Support Services, we take our responsibility seriously. You’re trusting us to be part of your daily life, and we don’t take that lightly. Our team brings experience across nursing, mental health, and therapeutic care, but it’s how we apply that knowledge that matters. 

We pay attention, we communicate clearly, and we follow through. The people we support aren’t treated like a job, they’re treated like individuals with real lives, routines and preferences. That’s our commitment to you.

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Supporting you on your journey

We see you for who you are

Every person who comes to us has a different story, and we take the time to understand it. We’re not here to make assumptions or rush decisions. Instead, we ask questions, we listen, and we shape our support around what actually works for you. 

That might mean adjusting how we communicate, how often we visit, or the kind of help we offer. It’s a collaborative process, built on respect and trust. You can expect to be included in every conversation and supported in a way that feels right for you.

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The Tautai team

We are experienced and professional

Our team brings together a wide range of knowledge across disability support, aged care, palliative care, mental health, and therapeutic services. We come from different professional backgrounds, but we share a common approach; to provide support that is reliable, skilled and thoughtful. Whether it’s help with daily care, complex needs or emotional wellbeing, you’ll be supported by people who know what they’re doing and genuinely care about doing it well.

What you can expect with us

Extraordinary care, delivered with a smile

At Tautai Support Services, our values show up in the way we treat you every day. From the first conversation to ongoing support, we hold ourselves to a high standard because we know it matters.

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Leadership

We lead with experience, care and confidence, always focused on setting the right example through our actions.

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Integrity

We do what we say we’ll do, and we do it with honesty, fairness and professionalism, even when no one’s watching.

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Respect

We treat every individual with dignity and kindness, listening without judgement and always valuing your voice.

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Compassion

We care deeply about the people we support and show it through patience, understanding and genuine connection.

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Accountability

We take responsibility for the quality of our care, always aiming to improve and make things right when needed.

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Get started with Tautai today

Contact us to talk through your needs and explore the support options that feel right for you.

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Support someone you know

Refer someone to us today and we’ll take the time to understand what kind of support could help most.

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